Summary

 

·   Over 10 years of Experience in Telecommunications Industry.

·   4 years of RF Drive test experience.

·   Understanding of CDMA/LTE networks.

·   Expert in LTE/EVDO/CDMA cluster drive data collection.

·   Experience in post processing LTE drive data.

·   Expert in setup and performing drive tests for LTE, CDMA and EVDO data collection

·   Experience post processing data with XCAP and Samsung Converter tool.

·   Work and train other drive testers.

·   Proficient in Microsoft Street and Trip and MS office and Outlook.

·   Good analytic, presentation, written and oral communications skills.

 

Technical Skills

 

Testing software	XCAL, LLDM, WINDS, IPERF, Ping, FTP, Extra Putty,
Operating Systems	Unix, Linux, Windows, Mac OS
Scripting	c-shell, bash, windows batch
Office	Office XP, 2007, 2010, 2013, 360
XCAL	All versions
Languages	C, C++

 

Experience

 

Lead Drive Test Technician

NexGen Wireless / PCTel

February 2015 – Present

 

RF Drive Test Coordinator

NexGen Wireless

September 2014 – January 2015 • Sandy, UT – Denver, CO

 

Supervised a team of 22 RF Drive Test Technicians.  Provide technical support, training and mentoring. Maintained, and controlled inventory of test equipment. Assigned schedules.  Worked with RF Engineers to create drive plans and drive routes using Streets & Trips.  Collect and organize test data.

 

Software & Applications: XCAL, XCAP, QPST, IPERF, Telnet, Ping, FTP, Microsoft Street & Trips

 

Responsibilities:

·   Help drive teams setup using XCAL for data collection for CDMA, LTE, and EVDO

·   Schedule drive test to be complete by the drive teams.

·   Collect data from drive teams and provide the data to RF Engineers.

·   Troubleshoot equipment and software issues.

 

 

RF Drive Tester/Team Lead

NexGen Wireless

October 2012 – September 2014 • Indianapolis, IN - Boise, ID – Salt Lake City, UT

January 2015 – Present • Columbus, OH

 

RF Drive Tester.  Performed ATP, CTTP, Cluster Drives, E911 testing, Migrations.  800/1900/2500 MHz LTE testing, 800/1900 MHz CDMA testing, and 1900 MHz EVDO testing.

Team lead.  Perform RF Drive Tester duties.  Provide technical support to Drive Testers.  Solve software and hardware issues that occur in the field.  Collect test data from drive teams.  Organize test data and provide data to RF Engineers.

 

Responsibilities:

 

•          ATP drive test for the initial installation of NV hardware, with test frequency.

•          Drive test with commercial frequencies and collect data across the coverage area.

•          Check for Handovers within the sectors and neighboring sites.

•          Cover all the areas and collect data and check for interfering frequencies.

•          Work closely with RF Engineer to provide the summary and RF Conditions.

•          Provide Support and training to other Drive Tester

•          Performed drive Testing for newly migrated 3G/4G (1900, 800 and 2.5 MHz) sites

•          Performed cluster drives for 1x/EVDO, LTE 1900 and 800 Mhz bands

•          Drive testing 2.5 TDD LTE sites and also performing eCSFB calls

•          Verified Inter and Intra eNB Hand Offs (4G LTE) to check sector swaps

•          Placed 911 Calls (PSAP) and verified Lat, Longs, reported in TVW forms

 

RF Drive Tester

Adex Corporation

September 2011 - July 2012 (10 months) • Reading, PA – Winchester, VA

 

Consulting position for Alcatel-Lucent and Verizon. Assisted RF Engineers in collecting 4G LTE network data. Preformed drive tests. Supervised 3 other data collectors, providing them with daily instructions and troubleshooting advice. Worked in the command center assisting RF engineers' setup of multi-band test cases.

 

Software & Applications:  LLDM, WINDS, IPERF, Ping, FTP, ExtraPutty

Skills: supervising, computer software troubleshooting, Technical Support

 

Responsibilities:

•          Perform drive tests setup by the RF engineers.

•          Collected handoff data and provided results to RF.

•          Collected stationary test data and provided results to RF.

•          Help in the setup and execution of unit tests and then provide data to the RF engineers.

•          Provided technical assistance to the other drive testers in the project.

 

 

Project Support Specialist

Ajilon It Consulting / Modis

July 2005 - February 2011 • New Holland, PA

 

Provided CNH dealers technical support and usage information for the CNH supported applications. Investigate user ID issues. Responsible for maintain billing records. Maintain and create procedures for completing billing tasks. Maintain and create procedures for creating user IDs. Posting files for billing processing. Resolve billing issues. Handle inbound calls and properly redirect dealer inquiries to the correct departments. Make outbound calls to resolve tier 1 escalations for CNH applications and dealer computer issues.

 

Skills: Strong Written and Verbal Communication Skills, Organization, Team Player, Help Desk & Desktop Support, Microsoft Office

 

Helpdesk Technical Specialist II

Sprint

March 2004 - July 2005 • Carlisle, PA

 

Provided expert technical product support and customer care to Sprint high speed data customers. Resolved customer issues in a courteous and efficient manner. Demonstrated ability to troubleshoot Windows, Linux, and Mac OS issues.

 

Skills: Attention to Detail, Internet Application troubleshooting, Networking and Internet Protocol Suite (TCP/IP), Customer Support

 

Jr. Systems Administrator

Insource, Inc and Capstone Corp

November 2003 - December 2003 • Harrisburg, PA

 

Temp Position. Hardware installation.

Skills: Computer Hardware Installation, Computer Software Installation

 

Live Chat Support Representative

EarthLink, Inc.

July 2001 - July 2003 • Harrisburg, PA

 

Provided technical support and customer service for leading Internet service provider. Used a live chat interface to help multiple customers with technical problems, billing questions and a variety of other issues. Resolved customer issues in a courteous and efficient manner. Used critical and analytical thinking to troubleshoot computer errors. Used acquired skills to troubleshoot Windows 95/98/ME/NT/2000/XP and Mac OS software and Internet connectivity problems.

 

Skills: Computer Software Installation, Network Troubleshooting

 

Call Center Technical Support Representative

EarthLink, Inc.

June 1999 - July 2001 • Harrisburg, PA

 

Provided technical support to customers of a leading Internet service provider. Used written and verbal communication skills to help customers with their Internet experience. Used critical and analytical thinking to troubleshoot computer errors. Troubleshot Windows 95/98/ME/NT/2000/XP and Mac OS software, hardware and Internet connectivity problems.

 

Skills: Networking and Internet Protocol Suite (TCP/IP), Technical Support

 

Education

 

UNIVERSITY OF MARYLAND, Baltimore County Campus

Bachelor's Degree:  BS Mathematics 1990-1992

 

UNIVERSITY OF MARYLAND, College Park, MD

Some College Coursework Completed

Chemical Engineering 1987 - 1989